Terms of Service
Last updated: January 15, 2024
By accessing and using CommunityAssist.co, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using this service.
1. About CommunityAssist.co
CommunityAssist.co is a community resource discovery and assistance platform operated by Unplugged Media. Our service connects individuals and families with local assistance programs, community resources, and support services.
Operator: Unplugged Media
Address: 137 REEF MALL, MARINA DEL REY, CA 90292
Phone: (833) 444-5877
Email: connect@communityassist.co
Website: CommunityAssist.co
2. Service Description
CommunityAssist.co provides information and connections to community assistance programs including but not limited to:
- Emergency food assistance programs
- Housing assistance and rental support
- Healthcare and medical services
- Utility bill assistance programs
- Job training and employment resources
- Mental health and counseling services
- Senior and family support services
- Legal aid and advocacy resources
3. User Responsibilities
By using our service, you agree to:
- Provide accurate and truthful information when requesting assistance
- Use the service only for legitimate assistance needs
- Respect the privacy and dignity of other service users
- Follow the rules and requirements of assistance programs you're connected with
- Not misuse or abuse the resources provided
4. SMS Messaging Terms
By opting in to SMS communications, you consent to receive text messages from CommunityAssist.co regarding community resources and assistance programs.
Message Frequency: You may receive up to 30 messages per month.
Message and Data Rates: Standard message and data rates may apply from your mobile carrier.
Opt-Out Instructions: Text STOP to opt out at any time. Text HELP for help.
Supported Carriers: This service is available on major U.S. carriers including Verizon, AT&T, T-Mobile, Sprint, and others.
Customer Support: For questions about SMS services, contact us at (833) 444-5877 or connect@communityassist.co.
5. Email Communications
By providing your email address and opting in to email communications, you consent to receive emails from CommunityAssist.co containing:
- Information about community resources and assistance programs
- Updates about new services and resources in your area
- Educational content about accessing community support
- Service updates and important announcements
You can unsubscribe from email communications at any time by clicking the unsubscribe link in any email or contacting us directly.
6. Resource Information Disclaimer
CommunityAssist.co provides information and connections to community resources but does not directly provide assistance programs or guarantee eligibility for any programs.
- We are not responsible for the availability, eligibility requirements, or quality of third-party assistance programs
- Program information may change without notice
- Eligibility for assistance programs is determined by the individual program providers
- We recommend verifying program details directly with service providers
7. Privacy and Data Protection
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms of Service by reference.
We collect and use your information solely to connect you with appropriate community resources and assistance programs. We do not sell or share your personal information with third parties for marketing purposes.
8. Limitation of Liability
CommunityAssist.co and Unplugged Media shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of our service or inability to access assistance programs. Our liability is limited to the maximum extent permitted by law.
9. Service Availability
We strive to maintain continuous service availability but cannot guarantee uninterrupted access. We reserve the right to modify, suspend, or discontinue any aspect of our service at any time with or without notice.
10. Intellectual Property
All content on CommunityAssist.co, including text, graphics, logos, and software, is the property of Unplugged Media and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.
11. Prohibited Uses
You may not use our service to:
- Provide false or misleading information
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt our service
- Use automated systems to access our service
- Violate any applicable laws or regulations
- Harass, abuse, or harm other users or service providers
12. Termination
We reserve the right to terminate or suspend your access to our service at any time, with or without cause, and with or without notice. You may also terminate your use of our service at any time by discontinuing use and unsubscribing from communications.
13. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website. Your continued use of our service after changes are posted constitutes acceptance of the modified terms.
14. Governing Law
These Terms of Service are governed by the laws of the State of California, without regard to conflict of law principles. Any disputes arising from these terms or your use of our service will be resolved in the courts of California.
15. Contact Information
If you have questions about these Terms of Service, please contact us:
Email: connect@communityassist.co
Phone: (833) 444-5877
Mail: Unplugged Media, 137 REEF MALL, MARINA DEL REY, CA 90292
16. Severability
If any provision of these Terms of Service is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining terms remain in full force and effect.
17. Entire Agreement
These Terms of Service, together with our Privacy Policy, constitute the entire agreement between you and CommunityAssist.co regarding your use of our service and supersede all prior agreements and understandings.
Effective Date: These Terms of Service are effective as of January 15, 2024.